All systems operational


Welcome to Wowza Status

Here you will find real-time information about the status of our services. Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we will provide status updates here.


 

Wowza Video
Operational
Asset Management
Operational
Wowza CDN on Fastly
Operational
Data: Historical
Operational
Data: Near Real-Time
Operational
Hosted / Embedded Player
Operational
Recording
Operational
Rest API
Operational
User Interface
Operational
Transcoder: Americas
Operational
Transcoder: Asia Pacific
Operational
Transcoder: Europe
Operational
Transcoder: Middle East
Operational
VOD
Operational
Wowza Stream Source
Operational
Wowza Streaming Engine
Operational
General Messages
Operational
License Servers
Operational
Streamlock
Operational
Wowza ClearCaster
Operational
ClearCaster Remote Manager
Operational
GraphQL
Operational
REST API
Operational
wowza.com
Operational
Account Portal
Operational
Documentation Portal
Operational
Hosted Test Players
Operational
Shopping Cart
Operational
Website Health
Operational
Wowza Support
Operational
Chat
Operational
FAQ Portal
Operational
Forum Community
Operational
Support Forms
Operational

Notice history

Aug 2022

No notices reported this month

Jul 2022

Wowza Community Forums Impacted
  • Resolved
    July 18, 2022 at 6:07 PM

    We just resolved the issue! We apologize for the inconvenience.

  • Investigating
    July 18, 2022 at 3:45 PM

    We are currently investigating an issue with the Wowza Community Forum ending a user session and logging them out very quickly. We will update as we know more and progress toward resolution. We apologize for the inconvenience.

Wowza Video Slow API Times
  • Resolved
    July 15, 2022 at 1:19 PM

    We found the issue and implemented a fix. We have been monitoring for the last 8+ hours to ensure the issue is resolved. Again, apologies for the inconvenience during this time.

  • Monitoring
    July 15, 2022 at 2:40 AM

    We have applied fixes that should resolve this API issue. Updates to follow as we progress.

  • Monitoring
    July 15, 2022 at 12:25 AM

    The REST API service has cleared up the slowness and we are currently monitoring the result. Updates to follow.

  • Investigating
    July 14, 2022 at 9:42 PM

    We are currently investigating this incident where some regions are experiencing slow API times. We'll notify with updates as soon as they come in.

    We do apologize for any inconvenience this causes.

Wowza Video Login Issues
  • Resolved
    July 13, 2022 at 9:56 PM

    We just resolved the Wowza Video login issue and do apologize for any inconvenience might of caused.

  • Investigating
    July 13, 2022 at 9:37 PM

    We are currently investigating this incident where Wowza Video login goes in a hanging state. We'll post updates as soon as they come in.

    We do apologize for any inconvenience this causes.

Wowza.com is slow to load pages
  • Resolved
    July 12, 2022 at 9:27 PM

    We just resolved Wowza.com page slowness issue! We do apologize for any inconvenience this might of caused.

  • Monitoring
    July 12, 2022 at 3:02 PM

    We implemented a fix and currently monitoring the result.

  • Investigating
    July 12, 2022 at 2:18 PM

    We are currently investigating this incident.

Wowza Community Forums Impacted
  • Resolved
    July 07, 2022 at 6:28 PM

    The issue with the Wowza Community Forum ending a user session and logging them out very quickly has been resolved. We apologize for the inconvenience.

  • Identified
    July 07, 2022 at 6:17 PM

    The issue with the Wowza Community Forum ending a user session and logging them out very quickly has been resolved. We apologize for the inconvenience.

  • Investigating
    July 07, 2022 at 5:31 PM

    We are currently investigating an issue with the Wowza Community Forum ending a user session and logging them out very quickly. We will update as we know more and progress toward resolution. We apologize for the inconvenience.

Jun 2022

Wowza Community Forums Impacted
  • Resolved
    June 22, 2022 at 6:50 PM

    Great news! We have corrected this issue and you can now log into the Forums and post new comments. Thank you for your patience as we resolved this issue.

  • Investigating
    June 22, 2022 at 6:19 PM

    We are currently investigating an issue with the Wowza Community Forum ending a user session and logging them out very quickly. We will update as we know more and progress toward resolution. We apologize for the inconvenience.

Wowza Video API is not responding in some regions
  • Resolved
    June 19, 2022 at 4:26 PM

    We just resolved the issue!

  • Monitoring
    June 19, 2022 at 4:12 PM

    We implemented a fix and currently monitoring the result.

  • Identified
    June 19, 2022 at 4:04 PM

    We are continuing to work on a fix for this incident.

  • Investigating
    June 19, 2022 at 3:51 PM

    We are currently investigating this incident.

Wowza Video: 24x7 subscription channels reporting SSL Certificate warnings
Degraded Performance within the ClearCaster Interface
  • Resolved
    June 10, 2022 at 8:17 PM

    We have seen great results since deploying the fix. For any new issues or questions please contact support.

    Issue resolved.

  • Monitoring
    June 10, 2022 at 8:00 PM

    We have implemented a fix. We are seeing improvement within the platform and will continue monitoring over the next hour or so. We will provide any updates prior to resolving this incident fully.

  • Identified
    June 10, 2022 at 6:36 PM

    We have identified the source of the issue and are working to correct it now. This will require about 60-90 minutes to deploy and verify. Updates to follow as we know more.

  • Investigating
    June 06, 2022 at 3:02 PM

    We are currently investigating intermittent issues with users seeing accurate device status, broadcast analytics, and the list of devices in the ClearCaster Manager. We’re actively investigating the issue to determine the root cause in order to deploy a fix. Currently, there is no official workaround. Some users have seen success when manually forcing a refresh in the browser.

    For any additional needs or questions please contact support. We will post all updates here as they become available, thank you in advance for your patience and we apologize for any inconvenience this may be causing.

Jun 2022 to Aug 2022

 

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