All systems operational


Welcome to Wowza Status

Here you will find real-time information about the status of our services. Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we will provide status updates here.


 

Wowza Video
Operational
Wowza Streaming Engine
Operational
Wowza ClearCaster
Operational
wowza.com
Operational

Notice history

Dec 2022

Wowza Video REST API - Time Out Error
  • Resolved
    December 01, 2022 at 2:34 PM

    We have resolved the issue! Thank you for your patience and understanding as we worked to fix this issue.

  • Monitoring
    December 01, 2022 at 2:07 PM

    We implemented a fix and currently monitoring the positive results.

  • Identified
    December 01, 2022 at 1:42 PM

    We have identified the issue and we are now working on the fix. Updates to follow as we progress toward resolution.

  • Investigating
    December 01, 2022 at 12:57 PM

    We are currently investigating this incident. We'll provide updates as soon as they come in.

    We do apologize for any inconvenience this causes.

  • Investigating
    December 01, 2022 at 12:57 PM

    We are currently investigating this incident. We'll provide updates as soon as they come in.

    We do apologize for any inconvenience this causes.

Nov 2022

Viewer Data/Stats and Fastly Stream Target Potential Issues
  • Resolved
    November 30, 2022 at 7:26 PM

    We just resolved the issue!

  • Monitoring
    November 30, 2022 at 6:30 PM

    We implemented a fix and currently monitoring the results.

  • Investigating
    November 30, 2022 at 5:29 PM

    There's potential issues with a backend that includes Wowza Video stats and Fastly stream target creation. This does not effect currently running streams. We are currently investigating this incident and will update with the progress.

Failure to start new transcoders/live streams in Wowza Video
  • Resolved
    December 01, 2022 at 1:11 PM

    Issue was resolved.

  • Monitoring
    November 08, 2022 at 9:16 PM

    We implemented a fix and currently monitoring the result.

  • Identified
    November 08, 2022 at 8:06 PM

    We believe we have identified the issue. We are now working on a fix for the issue now. Updates to follow. Thank you for your patience.

  • Investigating
    November 08, 2022 at 7:28 PM

    We are investigating the issue with transcoder startup failures. Any currently running transcoders/live streams are unaffected. We apologize for any inconvenience this may be causing; we will provide updates here as they become available.

Wowza Video - System Component Updates - Required
  • Resolved
    November 03, 2022 at 2:22 PM

    We have completed the required maintenance. Thank you for your patience and understanding.

  • Monitoring
    November 03, 2022 at 2:22 PM

    We’re actively updating system components and some streams may fail to start during this time.

    **NOTE: All actively running streams are unaffected by this maintenance window. **

    **We do apologize for any inconvenience during the next 15 minutes or less. **

Oct 2022

Wowza Video REST API: Slow responses and 5XX Gateway Error Messages
  • Resolved
    October 24, 2022 at 3:51 PM

    We just resolved the issue!

  • Monitoring
    October 24, 2022 at 2:58 PM

    We implemented a fix and currently monitoring the result.

  • Investigating
    October 24, 2022 at 2:49 PM

    We are currently investigating this incident where some regions are experiencing slow API times and/or 5XX Gateway errors. We'll provide updates as soon as they come in.

    We do apologize for any inconvenience this causes.

Engine Licensing Server failing to validate Engine keys.
  • Resolved
    October 12, 2022 at 8:26 PM

    We just resolved the issue!

  • Monitoring
    October 12, 2022 at 6:10 PM

    We implemented a fix and currently monitoring the result.

  • Identified
    October 12, 2022 at 3:56 PM

    After investigating the issue with the license server. This appears that only Licensing server 2 is impacted. Licensing Servers 1, 3, 4 are active and we do not anticipate startup errors.

  • Investigating
    October 12, 2022 at 3:50 PM

    We are currently investigating this issue at this time.

Oct 2022 to Dec 2022

 

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