Wowza System Status

Overall System Health (100%)

Total Uptime

Upcoming Maintenance

No maintenance is currently scheduled.

Past Incidents

July 6, 2018, 8:00am UTC Duration: 1 day

ClearCaster
SERVICE ADVISORY: Wowza ClearCaster

We are currently experiencing issues starting broadcasts from Facebook.com/live/create
We’re actively working with Facebook to fix this. Broadcasts should be started on ClearCaster.Wowza.com until this alert has been cleared.
Updates to follow.
UPDATE @ 3:30pm MST
We have identified the issue and are working toward a resolution
UPDATE @ 11:30pm MST
The update to resolve the issue with broadcasting through the Facebook.com/live/create interface is being deployed and we will update this alert again once we have verified that this issue has been fully resolved.

Resolution:

The service impacting issue has been resolved. Thank you for your patience while we worked toward resolution. The ability to start broadcasts from Facebook.com/live/create is available and once again stable. If you're still experiencing any issues please contact support - https://www.wowza.com/support/open-ticket

June 30, 2018, 8:15pm UTC Duration: about 2 hours

ClearCaster
SERVICE ADVISORY: Wowza ClearCaster

We’re currently working with FaceBook to address issues broadcasting to Facebook Live.
Starting broadcasts to Facebook Live through both ClearCaster.Wowza.com and Faceook.com/live/create are inaccessible at this time.
We will post all update here as they are available, thank you in advance for your patience and we apologize for any inconvenience this may be causing.

Resolution:

The service impacting issue has been resolved. Thank you for your patience while we worked toward resolution. The ability to broadcast to Facebook Live through both ClearCaster.Wowza.com and Facebook.com/live/create has now been restored. If you're still experiencing any issues please contact support - https://www.wowza.com/support/open-ticket

June 26, 2018, 10:33pm UTC Duration: about 9 hours

ClearCaster
SERVICE ADVISORY: Wowza ClearCaster

We've identified an issue with broadcasting to Groups from ClearCaster.Wowza.com
We’re actively working with FB to resolve this issue. As a workaround, broadcasts to groups can be started via the Facebook.com/live/create interface. For any additional needs or questions please contact support - https://www.wowza.com/support/open-ticket
We will provide updates as they become available.
UPDATE @11:00pm EST
We have identified the root cause of this issue and are working toward a resolution

Resolution:

The service impacting issue has been resolved. Thank you for your patience while we worked toward resolution. Broadcasting to groups from ClearCaster.Wowza.com has been restored If you're still experiencing any issues please contact support - https://www.wowza.com/support/open-ticket

June 26, 2018, 4:09pm UTC Duration: 4 minutes

Wowza Streaming Cloud
SERVICE ADVISORY: Wowza Streaming Cloud

During the currently scheduled deployment a partial outage was identified in real-time affecting calls to the Wowza Streaming Cloud API between 16:09:38 and 16:13:27 UTC. During this timeframe API calls may have returned 500 errors.

Resolution:

The issue was identified and related servers were removed from service. The scheduled deployment is continuing as planned.

Contact Us

If all Wowza systems above show as 'OK' but you are still experiencing problems, please contact support@wowza.com , or submit a ticket below.

Submit a Support Ticket