Wowza System Status

Overall System Health (94%)

Total Uptime

Upcoming Maintenance

No maintenance is currently scheduled.

Alert Status Detected
Alert

October 27, 2017, 12:56am UTC

Wowza Streaming Cloud
SERVICE ADVISORY: Wowza Streaming Cloud

The ability to setup GeoBlocking and or Token Authentication is currently unavailable.
We are currently investigating this issue and apologize for any inconvenience this may be causing; we will provide updates here as they are available.

UPDATE - 12/13/17 - We continue to review and monitor this situation and apologize for the inconvenience. If you require Geoblocking and or Token Authentication in your workflow please contact Wowza Support by navigating to www.wowza.com/support and they will be able to assist you with a manual configuration.

Past Incidents

May 20, 2018, 1:00am UTC Duration: about 12 hours

Wowza Live Chat Support
Wowza Live Chat Support Maintenance Window for May 20, 2018

Wowza Live Chat Support: maintenance window this weekend.

As part of our commitments to our customers, periodically we need to ensure we maintain system performance, reliability, security, and stability of the Live Chat infrastructure.

To perform these activities a maintenance window has been scheduled for May 20th, 2018.

Start: 1:00 am UTC Sunday, 20 May
End: 1:00 pm UTC Sunday, 20 May

Impact: At the beginning of the 12-hour period, customers will experience unavailability of the Chat widget for several minutes. Subsequently, the service is expected to remain available throughout the remainder of the maintenance window.

Resolution:

May 15, 2018, 2:23pm UTC Duration: about 2 hours

Wowza Streaming Cloud
SERVICE ADVISORY: Wowza Streaming Cloud

Some customers are currently experiencing issues initiating transcoders in US EAST/ Virginia region.
As a workaround please utilize alternate locations / regions. All transcoders initiated prior to this alert are not impacted. We are currently investigating this issue and apologize for any inconvenience this may be causing; we will provide updates here as they are available.

UPDATE: We are seeing improvement in the US East/Virginia region with transcoders starting. We will update when the issue is resolved.

Resolution:

We are pleased to announce that the issues affecting the US East / Virginia region has been resolved. If you experience any further issues please contact Wowza Support - https://www.wowza.com/support/open-ticket Thank you for your patience during this time.

May 13, 2018, 3:39pm UTC Duration: about 3 hours

ClearCaster
SERVICE ADVISORY: Wowza ClearCaster

We’re currently working with FaceBook to address an issue with broadcasting to Facebook Live.

We will post all update here as they are available, thank you in advance for your patience and we apologize for any inconvenience this may be causing.

Resolution:

The service impacting issue has been resolved, thank you for your patience during this time. If you're still experiencing any issues please contact support through our ticket system - https://www.wowza.com/support/open-ticket Or by phone, ClearCaster Support Phone Number: Toll Free - 1-888-963-6335 Direct / International - 720-463-0030

May 10, 2018, 1:00pm UTC Duration: about 1 hour

ClearCaster
Upcoming Wowza ClearCaster Maintenance Scheduled for Thursday May 10, 2018

Wowza ClearCaster will undergo a scheduled yet brief maintenance on Thursday 5/10/18
starting at 9 am EST. This window is anticipated to last no more than 1 hour. During this time customers will not be able to access ClearCaster.Wowza.com. All other features will be available.

Resolution:

Contact Us

If all Wowza systems above show as 'OK' but you are still experiencing problems, please contact support@wowza.com , or submit a ticket below.

Submit a Support Ticket