Wowza System Status

Overall System Health (100%)

Total Uptime

Upcoming Maintenance

No maintenance is currently scheduled.

Past Incidents

August 8, 2018, 2:31pm UTC Duration: 2 days

ClearCaster
SERVICE ADVISORY: Wowza ClearCaster

We are currently experiencing issues starting broadcasts from Facebook.com/live/create
We’re actively working with Facebook to fix this. Broadcasts should be started on ClearCaster.Wowza.com until this alert has been cleared.
Updates to follow.
UPDATE @ 2:15pm EST
We are Continuing to work with FaceBook on this issue. Currently, we have no estimated time for resolution.
UPDATE @ 8:15pm EST
We have identified the issue and are working toward a resolution
UPDATE @ 10:30am EST
Continuing to work with FaceBook on this issue. Currently, we have no estimated time for resolution. Will update this status post in the next 6 hours.
UPDATE @ 2:05pm EST
We are currently awaiting the fix for this issue to be fully deployed by end of day. A final all-clear will be posted after deployment and successful testing.
UPDATE @11:55 pm EST
The issue being faced by some broadcasters is no longer present when using Firefox with the Facebook Live Create interface, some users are still experience the inability to go live when attempting to use Chrome with Facebook Live Create

Resolution:

The service impacting issue has been resolved. Thank you for your patience during this time. If you're still experiencing any issues please contact support - https://www.wowza.com/support/open-ticket

Contact Us

If all Wowza systems above show as 'OK' but you are still experiencing problems, please contact support@wowza.com , or submit a ticket below.

Submit a Support Ticket