Wowza - Wowza Video Playback Issues – Incident details

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Wowza Video Playback Issues

Resolved59 minutes

Affected

Wowza Video

Degraded performance from 7:57 PM to 8:20 PM, Operational from 8:20 PM to 8:57 PM

Wowza CDN

Degraded performance from 7:57 PM to 8:20 PM, Operational from 8:20 PM to 8:57 PM

  • ResolvedUTC

    This incident has been resolved.

    Thank you for your patience.

  • UpdateUTC

    The issue has been resolved. We are continuing to monitor the platform to ensure stability.

  • MonitoringUTC

    The issue has been resolved. We are continuing to monitor the platform to ensure stability.

  • IdentifiedUTC

    We have identified an issue that prevented users from being able to playback from the Wowza CDN. We are currently testing a fix and have seen examples of playback now working as expected.

  • InvestigatingUTC

    We are aware that some customers are experiencing playback issues with Wowza Video. Our Engineering team is actively investigating the issue, and we will provide updates as more information becomes available.

    We apologize for any inconvenience and appreciate your patience.

 

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