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Here you will find real-time information about the status of our services. Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we will provide status updates here.


 

Flowplayer.com - Operational

Notice history

Dec 2024

No notices reported this month

Nov 2024

Wowza Video VOD assets unable to be played back. Player displays "Access Denied"
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Incident with Wowza Video Connection Code where Encoders using a connection code fail to connect
  • Resolved
    Resolved

    We’re happy to report a fix was deployed and was successful. This incident has been closed. Our apologies for any inconvenience this may have caused. If you experience any issues going forward, please contact Wowza Support.

  • Identified
    Identified

    We have identified the issue. We are currently working to fix to address this issue.
    We apologize for any inconvenience. We will provide updates here as they become available.

  • Investigating
    Investigating

    We are actively investigating this issue.
    Known Impact: Any encoder that uses the Connection Code will fail to connect to Wowza Video
    Workaround: Use a custom RTMP stream target in the encoder to publish to Wowza Video live stream
    We apologize for any inconvenience this may be causing; we will provide updates here as they become available.

Wowza Real Time Streaming Scheduled Maintenance (NOV 16: 21:00 UTC / 14:00 MST)
  • Completed
    November 16, 2024 at 9:00 PM
    Completed
    November 16, 2024 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    November 16, 2024 at 8:00 PM
    In progress
    November 16, 2024 at 8:00 PM
    Maintenance is now in progress
  • Planned
    November 16, 2024 at 8:00 PM
    Planned
    November 16, 2024 at 8:00 PM

    Maintenance for each effected component is expected to last roughly 15 minutes.

    During this scheduled maintenance window following services will be impacted:

    - Creation of new Real Time Streaming streams will not be available in this window

    - RTS API calls, running streams should be unaffected.

    Duration
    16 Nov 2024 21:00 UTC to 16 Nov 2024 22:00 UTC

Emergency Maintenance Scheduled - Wowza Real Time Streaming (NOV 14: 23:30 UTC / 16:30 MST)
  • Completed
    November 15, 2024 at 12:00 AM
    Completed
    November 15, 2024 at 12:00 AM
    Maintenance has completed successfully
  • In progress
    November 14, 2024 at 11:30 PM
    In progress
    November 14, 2024 at 11:30 PM
    Maintenance is now in progress
  • Planned
    November 14, 2024 at 11:30 PM
    Planned
    November 14, 2024 at 11:30 PM

    Maintenance for each affected component is expected to last roughly 15 minutes.

    During this scheduled maintenance window, the following impacts may occur:

    •   Creation of new Real Time Streaming streams will not be available in this window
    •   RTS API calls, and running streams should be unaffected.

    Maintenance for each affected component is expected to last approximately 15 minutes. We appreciate your understanding and patience during this time.

Wowza Real Time Streaming Scheduled Maintenance (NOV 14: 11:00 UTC / 04:00 MST)
  • Completed
    November 14, 2024 at 12:00 PM
    Completed
    November 14, 2024 at 12:00 PM
    Maintenance has completed successfully
  • In progress
    November 14, 2024 at 11:00 AM
    In progress
    November 14, 2024 at 11:00 AM
    Maintenance is now in progress
  • Planned
    November 14, 2024 at 11:00 AM
    Planned
    November 14, 2024 at 11:00 AM

    Maintenance for each affected component is expected to last roughly 15 minutes.

    During this scheduled maintenance window, the following impacts may occur:

    • Creation of new Real Time Streaming streams will not be available in this window

    • RTS API calls, and running streams should be unaffected.

    Maintenance for each affected component is expected to last approximately 15 minutes. We appreciate your understanding and patience during this time.

Oct 2024

Incident with Wowza Video - Real-Time Stream - Endpoint Issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are actively investigating this issue.
    Known Impact: The endpoint rtmp-realtime2.wowza.com is currently not available.
    Workaround: Users can utilize the endpoint rtmp-realtime1.wowza.com as an alternative.
    We apologize for any inconvenience this may be causing; we will provide updates here as they become available.

Cannot Create New Transcoders and Live Streams
  • Resolved
    Resolved

    We’re happy to report a fix was deployed and was successful. This incident has been closed. Our apologies for any inconvenience this may have caused. If you experience any issues going forward, please contact Wowza Support.

  • Identified
    Identified

    A temporary fix has been implemented that alleviates some of the issues relating to this. We are continuing to investigate and further updates/fixes may be necessary.

  • Investigating
    Investigating

    We are currently investigating this incident.

    Customers creating new transcoders, live streams, and starting them are affected.

    Currently running livestreams and transcoders are unaffected and starting previously created transcoders and livestreams are not affected.

Incident with Wowza Video - Real-Time Stream - Amsterdam Region
  • Resolved
    Resolved

    This incident has been resolved. Thank you for your patience.

  • Investigating
    Investigating

    We are actively investigating this issue.
    Known Impact: Cannot create a new Real-Time Stream with the Amsterdam Region
    Workaround: Other Regions work fine. Once a Real-Time Stream is created. The Amsterdam region can be selected from the settings.
    We apologize for any inconvenience this may be causing; we will provide updates here as they become available.

Oct 2024 to Dec 2024

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