Wowza - Notice history

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Welcome to Wowza Status

Here you will find real-time information about the status of our services. Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we will provide status updates here.


 

Notice history

Mar 2024

Incident with customerservice@wowza.com receiving email
  • Resolved
    Resolved

    We’re happy to report a fix was deployed and was successful. This incident has been closed. Our apologies for any inconvenience this may have caused. If you experience any issues going forward, please contact Wowza Support.

  • Investigating
    Investigating

    We are actively investigating this issue.
    Known Impact: You will be unable to send an email to customerservice@wowza.com to create an account-related case.
    Workaround: Submit a request via this Customer Experience Form
    We apologize for any inconvenience this may be causing; we will provide updates here as they become available.

Incident with Wowza Video 2.0 login redirecting to portal.wowza.com
  • Resolved
    Resolved

    We’re happy to report a fix was deployed and was successful. This incident has been closed. Our apologies for any inconvenience this may have caused. If you experience any issues going forward, please contact Wowza Support.

  • Identified
    Identified

    We have identified the issue. We are currently working to fix to address this issue.
    We apologize for any inconvenience. We will provide updates here as they become available.

  • Investigating
    Investigating

    We are actively investigating this issue.
    Known Impact: Unable to access the Wowza Video 2.0 website
    We apologize for any inconvenience this may be causing; we will provide updates here as they become available.

Facebook Live stream target is down for Wowza Video
  • Resolved
    Resolved

    This incident has been resolved. We were able to restore the FaceBook live connection feature. We appreciate your patience on the matter.

  • Investigating
    Investigating

    We are investigating an incident where you are unable to log in to Facebook Live using Wowza Video Stream Target.

    You can use the Generic RTMP Stream Target to stream to Facebook Live as a workaround. You can refer to the following FAQ Article. https://support.wowza.com/hc/en-us/articles/20066884496283-Create-a-Custom-Stream-Target-for-Facebook-in-Wowza-Video

    Kindly contact Wowza Support if you require assistance with the workaround.

Feb 2024

No notices reported this month

Jan 2024

Wowza Video Intermittent Transcoder Startup Errors
  • Resolved
    Resolved

    We have fully resolved the intermittent transcoder startup issue.

    We do appreciate your patience as we worked through a solution!

  • Investigating
    Investigating

    We are currently investigating where Wowza Video transcoders intermittently fail to startup.

    More updates to follow…

Facebook Live Stream Target for WSE is Down.
  • Resolved
    Resolved

    Thank you for your patience as we identified and corrected the issue. This incident has been resolved.

    If you have any issues going forward with creating a Facebook stream target, please log out of Facebook and back in before trying to create a new Facebook stream target in your Wowza Engine Manager.

  • Investigating
    Investigating

    We are currently investigating an incident where you are not able to login to Facebook Live using Wowza Streaming Engine Stream Target.

    As a workaround you can use the Generic RTMP Stream Target to stream to Facebook Live. You can refer to the following FAQ Article: https://support.wowza.com/hc/en-us/articles/20066807447195-Create-a-Facebook-Generic-RTMP-Stream-Target-Using-Wowza-Streaming-Engine

    Kindly contact Wowza Support if you require assistance with the workaround.

REMINDER: Regular Q1 Wowza Video Maintenance Window
  • Completed
    January 11, 2024 at 12:24 AM
    Completed
    January 11, 2024 at 12:24 AM

    Maintenance has completed successfully.

  • In progress
    January 11, 2024 at 12:00 AM
    In progress
    January 11, 2024 at 12:00 AM

    Maintenance is now in progress

  • Planned
    January 11, 2024 at 12:00 AM
    Planned
    January 11, 2024 at 12:00 AM

    Tonight is the regularly scheduled quarterly maintenance window for Wowza Video as published in the article
    "Wowza Video preferred maintenance schedule".

    During the maintenance window, you cannot sign in to Wowza Video or use the Wowza Video REST API. Any currently active live streams or transcoders that are already running will not be affected. However, stream and transcoder start and stop events that are scheduled to occur during the maintenance window will not work.

Jan 2024 to Mar 2024

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