Notice history

Apr 2024

Resolved
April 11, 2024 at 3:25 PM
Resolved
April 11, 2024 at 3:25 PM
All data back logging has completed and services have returned to normal. This incident has been resolved with no lose of data.
Investigating
April 11, 2024 at 3:04 PM
Investigating
April 11, 2024 at 3:04 PM
We are currently investigating this incident.

Mar 2024

Resolved
March 12, 2024 at 4:20 PM
Resolved
March 12, 2024 at 4:20 PM
We’re happy to report a fix was deployed and was successful. This incident has been closed. Our apologies for any inconvenience this may have caused. If you experience any issues going forward, please contact Wowza Support.
Investigating
March 12, 2024 at 3:46 PM
Investigating
March 12, 2024 at 3:46 PM
We are actively investigating this issue.
Known Impact: You will be unable to send an email to customerservice@wowza.com to create an account-related case.
Workaround: Submit a request via this Customer Experience Form
We apologize for any inconvenience this may be causing; we will provide updates here as they become available.

Resolved
March 09, 2024 at 2:15 PM
Resolved
March 09, 2024 at 2:15 PM
We’re happy to report a fix was deployed and was successful. This incident has been closed. Our apologies for any inconvenience this may have caused. If you experience any issues going forward, please contact Wowza Support.
Identified
March 09, 2024 at 1:30 PM
Identified
March 09, 2024 at 1:30 PM
We have identified the issue. We are currently working to fix to address this issue.
We apologize for any inconvenience. We will provide updates here as they become available.
Investigating
March 09, 2024 at 1:12 PM
Investigating
March 09, 2024 at 1:12 PM
We are actively investigating this issue.
Known Impact: Unable to access the Wowza Video 2.0 website
We apologize for any inconvenience this may be causing; we will provide updates here as they become available.

Resolved
March 05, 2024 at 2:11 PM
Resolved
March 05, 2024 at 2:11 PM
This incident has been resolved. We were able to restore the FaceBook live connection feature. We appreciate your patience on the matter.
Investigating
March 04, 2024 at 2:58 PM
Investigating
March 04, 2024 at 2:58 PM
We are investigating an incident where you are unable to log in to Facebook Live using Wowza Video Stream Target.
You can use the Generic RTMP Stream Target to stream to Facebook Live as a workaround. You can refer to the following FAQ Article. https://support.wowza.com/hc/en-us/articles/20066884496283-Create-a-Custom-Stream-Target-for-Facebook-in-Wowza-Video
Kindly contact Wowza Support if you require assistance with the workaround.

Feb 2024

No notices reported this month

All systems operational