All systems operational


Welcome to Wowza Status

Here you will find real-time information about the status of our services. Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we will provide status updates here.


 

Wowza Video

Operational

Wowza Streaming Engine

Operational

Wowza ClearCaster

Operational

wowza.com

Operational

Wowza Support

Operational

Notice history

Jun 2023

Wowza Video Stream Sources failing to accept incoming connections
  • Resolved

    This incident has been resolved.

  • Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating

    The issue does not seem to affect all Stream Sources. We are investigating further.

  • Investigating

    We are currently investigating this incident. Will have more updates soon.

May 2023

Wowza Video Transcoders Failing to Startup
  • Resolved

    This incident has been resolved.

    We do apologize for any inconvenience this might of caused.

  • Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating

    We are currently investigating this incident where transcoders are failing to start.

    Currently running streams are not affected.

    More updates to follow…

Wowza Video Login Page and API is Down
  • Resolved

    This incident has been resolved.

    We do apologize for any inconvenience this might of caused.

  • Monitoring

    We implemented a fix and are currently monitoring the result.

    We'll continue to post updates.

  • Investigating

    We are currently investigating this incident where the Wowza Video Login page and REST API is down.

    Current running streams are not affected.

    More updates to follow as we urgently work on this.

New Wowza Video Stream Sources are Currently Failing
  • Resolved

    This incident has been resolved.

    For any stream sources that are not working, you'll need to rebuild your stream source again, for the fix to take place.

    We do apologize for any inconvenience this may of caused.

  • Investigating

    New Wowza Video stream sources are currently failing to connect with encoders.

    Existing stream sources will function as expected.

    For workaround options, contact support.

    More updates to follow…

Wowza Video REST API Documentation is Down
Wowza.com is currently inaccessible
Wowza Video - Real-Time Stream - Americas Region - Internal Server Error
  • Resolved

    This incident has been resolved.

  • Monitoring

    We have implemented a fix that has the issue resolved.

    However, we are currently monitoring the results.

    We appreciate your patience.

  • Identified

    We have identified a fix and are continuing to work on this incident.

    We regret any inconvenience caused.

  • Investigating

    We are currently investigating the issue. There is a "500 Internal Server Error" while creating a Real-Time Stream for the Americas Region via API or Wowza Video Portal.

    There is no issue with the "EMEA" region for Real-Time Stream and as an alternate, it can be used.

    We regret any inconvenience caused.

Apr 2023

Wowza Customer Service Email is Down
Wowza - ClearCaster - GUI Down.
  • Resolved

    We are pleased to inform you that this incident has been resolved.

    We regret any inconvenience caused by this and really appreciate your patience.

    Wishing you all continued success with us!

  • Monitoring

    Thank you for your patience.

    We have implemented a fix and are currently monitoring the result.

  • Investigating

    Currently, ClearCaster GUI is down. We are currently investigating this incident.

    We regret any inconvenience caused.

Wowza Video Maintenance: April 22 at 23:00 MDT
  • Completed
    April 23, 2023 at 9:03 AM

    Maintenance has completed successfully.

  • Update
    April 23, 2023 at 7:05 AM

    We have extended 1 hour for the maintenance period.

  • In progress
    April 23, 2023 at 6:09 AM

    We have scheduled a one-hour maintenance window.

    During this time, the User Interface, REST API, and configured schedules will not be available to create, update, or start live streams or transcoders.

    All VOD assets will remain accessible and all transcoders and live streams that are currently running prior to the start of the maintenance window will not be affected.

    Note: We anticipate the maintenance period to be less than an hour and we will update the status page once our maintenance work and the QA processes are complete. During this window of time, you may experience intermittent success with starting transcoders and live streams, but we encourage you to treat this maintenance window as "downtime" to ensure that any planned live streaming events are successful.

  • Completed
    April 23, 2023 at 6:05 AM

    Maintenance has completed successfully

  • Update
    April 23, 2023 at 6:05 AM

    Maintenance is now in progress

  • In progress
    April 23, 2023 at 6:05 AM

    We have scheduled a one-hour maintenance window.

    During this time, the User Interface, REST API, and configured schedules will not be available to create, update, or start live streams or transcoders.

    All VOD assets will remain accessible and all transcoders and live streams that are currently running prior to the start of the maintenance window will not be affected.

    Note: We anticipate the maintenance period to be less than an hour and we will update the status page once our maintenance work and the QA processes are complete. During this window of time, you may experience intermittent success with starting transcoders and live streams, but we encourage you to treat this maintenance window as "downtime" to ensure that any planned live streaming events are successful.

Wowza Video - Poster Image
  • Resolved

    This incident has been resolved.

  • Investigating

    Wowza Video Poster Image - A poster image that appears in the player before the stream begins is currently experiencing an issue and is not available.

    We are currently investigating this incident.

Apr 2023 to Jun 2023

 

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