Wowza - Wowza Video - Real-Time Stream - Americas Region - Internal Server Error – Incident details

General Notice experiencing degraded performance


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Wowza Video - Real-Time Stream - Americas Region - Internal Server Error

Resolved
Operational
Started about 1 year agoLasted about 4 hours

Affected

Wowza Video

Operational from 7:29 AM to 11:02 AM

Real Time Streaming

Operational from 7:29 AM to 11:02 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We have implemented a fix that has the issue resolved.

    However, we are currently monitoring the results.

    We appreciate your patience.

  • Identified
    Identified

    We have identified a fix and are continuing to work on this incident.

    We regret any inconvenience caused.

  • Investigating
    Investigating

    We are currently investigating the issue. There is a "500 Internal Server Error" while creating a Real-Time Stream for the Americas Region via API or Wowza Video Portal.

    There is no issue with the "EMEA" region for Real-Time Stream and as an alternate, it can be used.

    We regret any inconvenience caused.

 

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