Wowza - Notice history



Welcome to Wowza Status

Here you will find real-time information about the status of our services. Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we will provide status updates here.



 

Flowplayer.com - Operational

Notice history

Nov 2024

We are currently investigating Wowza Video not being able to add Facebook stream targets.
  • Resolved
    Resolved

    We’re happy to report a fix was deployed and was successful. This incident has been closed. Our apologies for any inconvenience this may have caused. If you experience any issues going forward, please contact Wowza Support.

  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    We have identified the issue. We are currently working to fix to address this issue.
    We apologize for any inconvenience. We will provide updates here as they become available.

  • Investigating
    Investigating

    We are actively investigating this issue.
    Known Impact: Wowza Video customers are unable to add Facebook stream at this time. Existing stream targets are not impacted

    We apologize for any inconvenience this may be causing; we will provide updates here as they become available.

Oct 2024

Cannot Create New Transcoders and Live Streams
  • Resolved
    Resolved

    We’re happy to report a fix was deployed and was successful. This incident has been closed. Our apologies for any inconvenience this may have caused. If you experience any issues going forward, please contact Wowza Support.

  • Identified
    Identified

    A temporary fix has been implemented that alleviates some of the issues relating to this. We are continuing to investigate and further updates/fixes may be necessary.

  • Investigating
    Investigating

    We are currently investigating this incident.

    Customers creating new transcoders, live streams, and starting them are affected.

    Currently running livestreams and transcoders are unaffected and starting previously created transcoders and livestreams are not affected.

Sep 2024

Wowza CDN Pull Workflow: Required IP address change
  • Completed
    October 11, 2024 at 7:00 PM
    Completed
    October 11, 2024 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    September 25, 2024 at 4:00 PM
    In progress
    September 25, 2024 at 4:00 PM
    Maintenance is now in progress
  • Planned
    September 25, 2024 at 4:00 PM
    Planned
    September 25, 2024 at 4:00 PM

    Who does this affect? 
    If you are using a Wowza Streaming Engine pull to Wowza CDN workflow and whitelist Wowza CDN IP addresses in your firewall, you will need to take action to prevent disruption of your streams.

    What do I need to do? 

    Please add the new IP addresses into your workflow before October 11th, 2024:

    • Oregon (us-west-2):  
      54.68.61.81,

      44.225.129.35,

      35.161.247.138

    • Seoul (ap-northeast-2):  
      13.125.58.224,
      3.35.119.29,
      43.200.156.236

    • Frankfurt (eu-central-1):  
      52.29.60.88,

      3.123.121.43,

      3.77.81.251

    NOTE:
    DO NOT REMOVE THE OLD IP ADDRESSES AT THIS TIME. WOWZA WILL COMMUNICATE WHEN SAFE TO DO SO.

    Further details can be found in the below article in step 9: 
    Pull streams from Wowza Streaming Engine to Wowza CDN

    If you use the REST API, refer to this article:
    Send a stream from Wowza Streaming Engine to a Wowza CDN HLS target using Wowza REST APIs


    If there are any questions please,  contact Wowza Support
       

    Thank you again for being a valued Wowza customer. We appreciate your business!  
      

    Best, 
    The Wowza Support Team  

Intermittent access to Wowza ticketing system.
  • Resolved
    Resolved

    We’re happy to report a fix was deployed and was successful. This incident has been closed. Our apologies for any inconvenience this may have caused. If you experience any issues going forward, please contact Wowza Support.

  • Investigating
    Investigating

    We are seeing delays in the creation of tickets with Wowza.com. We are currently investigating this incident and will address tickets to best of our ability. More updates to follow.

Incident with Wowza Video 2.0 UI not showing the live streams link
  • Resolved
    Resolved

    We’re happy to report a fix was deployed and was successful. This incident has been closed. Our apologies for any inconvenience this may have caused. If you experience any issues going forward, please contact Wowza Support.

  • Investigating
    Investigating

    We are actively investigating this issue.
    Known Impact: Wowza Video 2.0 UI is missing the Live Streams link
    Workaround: Navigate to https://app.wowza.com/livestreams
    We apologize for any inconvenience this may be causing; we will provide updates here as they become available.

Sep 2024 to Nov 2024

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