Wowza - Failure to start new transcoders/live streams in Wowza Video – Incident details

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Failure to start new transcoders/live streams in Wowza Video

Resolved
Operational
Started over 2 years agoLasted 23 days

Affected

Wowza Video

Operational from 7:28 PM to 1:11 PM

Transcoder: Americas

Operational from 7:28 PM to 1:11 PM

Transcoder: Asia Pacific

Operational from 7:28 PM to 1:11 PM

Transcoder: Europe

Operational from 7:28 PM to 1:11 PM

Transcoder: Middle East

Operational from 7:28 PM to 1:11 PM

Updates
  • Resolved
    Resolved

    Issue was resolved.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We believe we have identified the issue. We are now working on a fix for the issue now. Updates to follow. Thank you for your patience.

  • Investigating
    Investigating

    We are investigating the issue with transcoder startup failures. Any currently running transcoders/live streams are unaffected. We apologize for any inconvenience this may be causing; we will provide updates here as they become available.

 

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