Wowza - AI transcriptions don't progress – Incident details

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AI transcriptions don't progress

Resolved
Degraded performance
Started 18 days agoLasted about 3 hours

Affected

Flowplayer OVP

Degraded performance from 3:49 PM to 6:22 PM

Transcoding & Processing

Degraded performance from 3:49 PM to 6:22 PM

Wowza Video

Degraded performance from 3:49 PM to 6:22 PM

VOD

Degraded performance from 3:49 PM to 6:22 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved, and the remaining transcriptions in the backlog are being processes.

  • Investigating
    UTC
    Investigating

    AI transcriptions for Wowza Video and Flowplayer OVP are currently not progressing. We are currently investigating this incident.
    All submitted transcriptions are queued and will be processed once the issue is resolved.

 

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