Wowza - AI transcriptions don't progress – Incident details



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AI transcriptions don't progress

ResolvedDegraded performance2 hours 33 minutes

Affected

Flowplayer OVP

Degraded performance from 3:49 PM to 6:22 PM

Transcoding & Processing

Degraded performance from 3:49 PM to 6:22 PM

Wowza Video

VOD

Degraded performance from 3:49 PM to 6:22 PM

  • ResolvedUTC

    This incident has been resolved, and the remaining transcriptions in the backlog are being processes.

  • InvestigatingUTC

    AI transcriptions for Wowza Video and Flowplayer OVP are currently not progressing. We are currently investigating this incident.
    All submitted transcriptions are queued and will be processed once the issue is resolved.