Wowza - Wowza Video | CDN HLS Streams Failing to Connect To Live Stream Targets – Incident details

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Wowza Video | CDN HLS Streams Failing to Connect To Live Stream Targets

Resolved
Operational
Started 5 months agoLasted about 2 hours

Affected

Wowza Video

Major outage from 7:32 PM to 7:45 PM, Operational from 7:32 PM to 7:45 PM, Major outage from 7:45 PM to 7:46 PM, Operational from 7:45 PM to 7:46 PM, Major outage from 7:46 PM to 7:47 PM, Operational from 7:46 PM to 7:47 PM, Major outage from 7:47 PM to 8:24 PM, Operational from 7:47 PM to 8:24 PM, Major outage from 8:24 PM to 8:45 PM, Operational from 8:24 PM to 9:39 PM

Application

Facebook Live (Stream Target)

Major outage from 7:32 PM to 7:45 PM, Operational from 7:45 PM to 9:39 PM

Data: Historical

Major outage from 7:32 PM to 7:45 PM, Operational from 7:45 PM to 9:39 PM

Data: Near Real-Time

Major outage from 7:32 PM to 7:45 PM, Operational from 7:45 PM to 9:39 PM

Hosted / Embedded Player

Major outage from 7:32 PM to 7:45 PM, Operational from 7:45 PM to 9:39 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Thank you for your patience. We implemented a fix and are currently monitoring the result.

  • Update
    Update
    Thank you for your patience! We identified the issue and are seeing HLS playback starting to return. We are continuing to monitor and more updates to follow.
  • Update
    Update

    We are continuing to work on a fix for this incident where CDN playback is getting 500 errors.

    More updates to follow.

  • Update
    Update

    We are continuing to work on a fix for this incident where CDN playback is getting 500 errors.

    More updates to follow.

  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are currently investigating an issue where HLS streams will show connected, but no connection is established and the stream does not display a preview.

 

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