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Wowza Video Stream Targets CDN Playback Failure - Seeing 403 Responses for HLS & DASH

October 31, 2023 at 12:53 AM
Resolved after about 3 hours


Wowza Video
Wowza CDN
  • Resolved

    We identified the issue and deployed a fix. If you still have issues with playback from the Belgium, Germany, or Ireland transcoder regions, please open a new support case for investigation. Thank you!

  • Investigating

    We continue to investigate this issue. We apologize for the inconvenience. Updates to follow as we progress toward a solution. Thank you for your patience.

  • Investigating

    We have narrowed the impacted regions to Belgium, Germany, and Ireland.

    As a temporary workaround, neighboring unaffected regions may be used.

  • Investigating

    We have identified an issue with Wowza Video stream targets experiencing HLS & DASH playback failure from Wowza CDN.

    When trying to play streams, players will fail with a HTTP 403 Responses.

    We are actively investigating the issue and will update this status tracker as we make progress.