Wowza - Wowza Video Transcoder Startup Issue – Incident details

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Here you will find real-time information about the status of our services. Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we will provide status updates here.


 

Wowza Video Transcoder Startup Issue

Resolved
Operational
Started over 2 years agoLasted about 6 hours

Affected

Wowza Video

Operational from 10:44 AM to 4:47 PM

Application

Operational from 10:44 AM to 4:47 PM

Rest API

Operational from 10:44 AM to 4:47 PM

Transcoder: Americas

Operational from 10:44 AM to 4:47 PM

Transcoder: Asia Pacific

Operational from 10:44 AM to 4:47 PM

Transcoder: Europe

Operational from 10:44 AM to 4:47 PM

Updates
  • Resolved
    Resolved

    After ongoing monitoring, we see the Wowza Video platform is in a stable state. Resolving this issue.

  • Update
    Update

    We are seeing the backlog clear out and successful starts are happening as expected. We will continue to monitor the progress. Updates to follow.

  • Update
    Update

    We continue to process the backlog of requests for transcoder start-up requests. We are scaling resources to process the backlog at a quicker pace. Will monitor the backlog queue and update as we know more. Please note: all new requests will be added to the backlog queue to be processed.

  • Monitoring
    Monitoring

    We have identified the issue and have implemented a fix and seen improvement. Currently monitoring the result.

    Will update you with the latest.

  • Identified
    Identified

    We have currently identified the issue.

    We are working hard on implementing the fix.

  • Investigating
    Investigating

    We are currently investigating this incident.

 

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