Wowza - Incident with Wowza Video v2 Login Page showing a blank page after logging in – Incident details

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Incident with Wowza Video v2 Login Page showing a blank page after logging in

Resolved
Operational
Started almost 2 years agoLasted about 2 hours

Affected

Flowplayer OVP

Degraded performance from 7:00 PM to 8:44 PM

Flowplayer OVP & API

Degraded performance from 7:00 PM to 8:44 PM

Wowza Video

Degraded performance from 7:00 PM to 8:44 PM

User Interface

Degraded performance from 7:00 PM to 8:44 PM

Updates
  • Resolved
    UTC
    Resolved

    We’re happy to report a fix was deployed and was successful. This incident has been closed. Our apologies for any inconvenience this may have caused. If you experience any issues going forward, please contact Wowza Support.

  • Identified
    UTC
    Identified

    We have identified the issue. We are currently working to fix to address this issue.
    We apologize for any inconvenience. We will provide updates here as they become available.

  • Investigating
    UTC
    Investigating

    We are actively investigating this issue.
    Known Impact: A small portion of Wowza Video v2 and OVP users are reporting getting a blank page when logging into the UI
    Workaround: go to video.wowza.com to use the Legacy UI
    We apologize for any inconvenience this may be causing; we will provide updates here as they become available.

 

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