Wowza - Incident with Wowza Video Stream Sources Unable to connect – Incident details

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Incident with Wowza Video Stream Sources Unable to connect

Resolved
Major outage
Started about 2 years agoLasted 1 hour 7 minutes

Affected

Wowza Video

Major outage from 1:09 PM to 2:16 PM

Wowza Stream Source

Major outage from 1:09 PM to 2:16 PM

Updates
  • Resolved
    UTC
    Resolved

    We’re happy to report a fix was deployed and was successful. This incident has been closed. Our apologies for any inconvenience this may have caused. If you experience any issues going forward, please contact Wowza Support.

  • Identified
    UTC
    Identified

    We have identified the issue. We are currently working to fix to address this issue.
    We apologize for any inconvenience. We will provide updates here as they become available.

  • Investigating
    UTC
    Investigating

    We are actively investigating this issue.
    Known Impact: Encoders are unable to connect to Stream Sources
    Workaround: Create new live stream without using Stream Source option
    We apologize for any inconvenience this may be causing; we will provide updates here as they become available.

 

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