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Incident with Wowza Video 2.0 users unable to access assets.

Resolved

Operational

Started about 2 years agoLasted about 1 hour

Affected

Wowza Video

Asset Management

Updates

Resolved
May 13, 2024 at 4:53 PM
Resolved
May 13, 2024 at 4:53 PM
We’re happy to report a fix was deployed and was successful. This incident has been closed. Our apologies for any inconvenience this may have caused. If you experience any issues going forward, please contact Wowza Support.
Identified
May 13, 2024 at 4:22 PM
Identified
May 13, 2024 at 4:22 PM
We have identified the issue. We are currently working to fix to address this issue.
We apologize for any inconvenience. We will provide updates here as they become available.
Investigating
May 13, 2024 at 3:55 PM
Investigating
May 13, 2024 at 3:55 PM
We are actively investigating this issue.
When navigating to Assets users are seeing "Access to this video was denied"

We apologize for any inconvenience this may be causing; we will provide updates here as they become available.

Wowza - Incident with Wowza Video 2.0 users unable to access assets. – Incident details

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Incident with Wowza Video 2.0 users unable to access assets.