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Wowza Video - Asset Management - Upload Asset Stuck In Processing
Resolved
Operational
Started over 1 year ago Lasted 1 day
Affected
Wowza Video
Asset Management
Updates
Resolved
Resolved
We implemented a fix and currently monitoring the result.
Assets that were previously stuck in processing, have been processed.
Please, reach out to Customer Support if there are any issues with the process, especially around the VOD stream playback URL.
https://www.wowza.com/support/open-ticket.
Thank you.
Monitoring
Update
A fix has been implemented and new assets will upload as expected. For assets that were previously stuck in processing, we are continuing to work on adding a fix for them to complete the upload process.
If an upload is urgent, then please reprocess.
More updates to follow and thank you for your patience.
Monitoring
Monitoring
A fix has been implemented and new assets will upload as expected. For assets that were previously stuck in processing, we are continuing to work on adding a fix for them to complete the upload process.
If an upload is urgent, then please reprocess.
More updates to follow and thank you for your patience.