Wowza - Wowza Video REST API transcoder start issues – Incident details

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Wowza Video REST API transcoder start issues

Resolved
Operational
Started almost 4 years agoLasted about 1 hour

Affected

Wowza Video

Operational from 11:40 PM to 12:41 AM

Rest API

Operational from 11:40 PM to 12:41 AM

Transcoder: Americas

Operational from 11:40 PM to 12:41 AM

Transcoder: Asia Pacific

Operational from 11:40 PM to 12:41 AM

Transcoder: Europe

Operational from 11:40 PM to 12:41 AM

Transcoder: Middle East

Operational from 11:40 PM to 12:41 AM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

    We apologize for any inconvenience this might of caused.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident when using the REST API to start Wowza Video transcoder streams are timing out in the Americas region.

    We'll keep you posted on the progress.

 

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