Wowza - Wowza Streamlock Certificate Creation Issue – Incident details

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Here you will find real-time information about the status of our services. Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we will provide status updates here.


 

Wowza Streamlock Certificate Creation Issue

Resolved
Operational
Started about 4 years agoLasted 5 days

Affected

Wowza Streaming Engine

Operational from 5:51 PM to 10:00 PM

Streamlock

Operational from 5:51 PM to 10:00 PM

Updates
  • Resolved
    UTC
    Resolved

    Thank you for your patience as we worked to solve this issue.

  • Monitoring
    UTC
    Monitoring

    We have implemented a fix for creating new certificates and renewing certificates. All prior requests are being processed and will be available later today. We will solve this status update when all prior requests during this outage period have been completed.

  • Update
    UTC
    Update

    We are continuing to work on a fix with the certificate provider for this incident.

  • Update
    UTC
    Update

    We are continuing to work on a fix for the Streamlock certificate creation requests. We have escalated with the cert provider and look to solve this issue soon. Updates to follow.

  • Identified
    UTC
    Identified

    We have verified there is an issue with Streamlock certificates being generated for new and renewal requests. We are now investigating this issue. Updates to follow.

 

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