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Here you will find real-time information about the status of our services. Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we will provide status updates here.


INVESTIGATING Transcoder Startup Issues

August 25, 2022 at 1:41 PM
Resolved after about 3 hours


Wowza Video
Transcoder: Americas
Transcoder: Europe
Transcoder: Middle East
Transcoder: Asia Pacific
  • Resolved

    We just resolved the issue!

  • Monitoring

    We have not seen any further failures since implementing the hotfix. Will continue to monitor for now and likely resolve this issue in the next hour. Thank you for your patience as we addressed this issue.

  • Identified

    We have implemented a hotfix to help invoke retries in the start-up requests to help offset this issue. We are monitoring, for now, to see how this improves transcoder starts. Updates to follow.

  • Investigating

    We are investigating the issue with the delayed transcoder startups. All transcoders initiated prior to this alert are not impacted.

    There is currently no workaround at this time.

    We apologize for any inconvenience this may be causing; we will provide updates here as they become available.