ClearCaster Status

Overall System Health (100%)

Upcoming Maintenance

ClearCaster will undergo scheduled maintenance on November 13, 2018 at 3:00pm UTC and will be unavailable for about 1 hour.

Past Incidents

Yesterday, 6:10pm UTC Duration: about 1 hour

SERVICE ADVISORY: Wowza ClearCaster

We are experiencing intermittent issues starting broadcasts from Facebook.com/live/create
We’re actively working with Facebook to address this. Broadcasts should be started on ClearCaster.Wowza.com until this alert has been cleared.
Updates to follow.

Resolution:

The service impacting issue has been resolved. Thank you for your patience while we worked toward resolution. The ability to start broadcasts from Facebook.com/live/create is available and once again stable. If you're still experiencing any issues please contact support - https://www.wowza.com/support/open-ticket

November 9, 2018, 8:13pm UTC Duration: about 20 hours

SERVICE ADVISORY: Wowza ClearCaster

We are currently experiencing issues Pairing from Facebook.com/device
We’re actively working with Facebook to fix this. Pairing should be carried out at ClearCaster.Wowza.com using Safari or Edge browsers until this alert has been cleared.
Updates to follow.

Resolution:

The service impacting issue has been resolved. Thank you for your patience while we worked toward resolution. The ability to pair your ClearCaster from Facebook.com/device is available and once again stable. If you're still experiencing any issues please contact support - https://www.wowza.com/support/open-ticket

October 26, 2018, 6:32pm UTC Duration: about 4 hours

SERVICE ADVISORY: Wowza ClearCaster

We've identified an issue with broadcasting from ClearCaster.Wowza.com
We’re actively working to resolve this issue. As a workaround, broadcasts can be started via the Facebook.com/live/create interface. For any additional needs or questions please contact support - https://www.wowza.com/support/open-ticket
We will provide updates as they become available.

Resolution:

The service impacting issue has been resolved. Thank you for your patience while we worked toward resolution. The ability to start broadcasts from ClearCaster.Wowza.com is available and once again stable. Browser Caches should be cleared after logging out of ClearCaster.Wowza.com and then upon logging back in the version shown in the lower right-hand corner should appear as 1.0.7.07. If you're still experiencing any issues please contact support - https://www.wowza.com/support/open-ticket