ClearCaster Status

Overall System Health (92%)

Upcoming Maintenance

ClearCaster will undergo scheduled maintenance on February 20, 2018 at 2:00pm UTC and will be unavailable for about 1 hour.
ClearCaster will undergo scheduled maintenance on February 22, 2018 at 2:00pm UTC and will be unavailable for about 1 hour.

Total Uptime

Alert Status Detected
Alert

February 7, 2018, 9:00am UTC

SERVICE ADVISORY: Wowza ClearCaster

We are aware of and currently investigating an issue where comments and reactions are not being displayed on the ClearCaster talent view when going Live to FaceBook Pages. Individual Timelines are not affected.

We are are currently investigating this issue and apologize for any inconvenience this may be causing; we will provide updates here as they are available.

UPDATE: 2/7/18 1420 EST - We have identified the root cause of this issue and are working toward a resolution. Further updates will be posted here.

UPDATE 2/7/18 1640 EST - Please contact ClearCaster Technical Support: https://www.wowza.com/support/open-ticket if this feature is required in your workflow. We are continuing to work toward a full resolution and in parallel we will have a temporary workaround available soon.

UPDATE: 2/16/18 11:23 EST - We have identified and resolved the issue affecting comments and reactions not being displayed on the ClearCaster Talent view when going Live to Facebook Pages. This fix will be included in a software update scheduled for public release next week. If you require early access to the release please contact ClearCaster Technical Support: https://www.wowza.com/support/open-ticket

Past Incidents

February 15, 2018, 2:00pm UTC Duration: 30 minutes

Upcoming Wowza ClearCaster Maintenance Scheduled for Thursday, February 15, 2018

Wowza ClearCaster will undergo a brief maintenance on Thursday 2/15/18 starting at 9am EST. This window is anticipated to last no more than 30 minutes. During this time customers will not be able to access the remote administration page. All other features will be available.

Resolution:

January 25, 2018, 2:00pm UTC Duration: 30 minutes

Upcoming Wowza ClearCaster Maintenance Scheduled for Thursday January 25, 2018

Wowza ClearCaster will undergo a scheduled yet brief maintenance on Thursday 1/25/18
starting at 9am EST. This window is anticipated to last no more than 30 minutes. During this time customers will not be able to access the remote administration page. All other features will be available.

Resolution: